fomofuzzio

SunWin Customer Service Center operates in three rotating shifts with a total of 42 staff members providing continuous 24/7 service. The average response time (measured in the Q1/2026 report) is 28 seconds via live chat integrated on the website, 12 seconds via Telegram OA, and 8 seconds via the priority hotline for VIP members. The team is well-trained in product knowledge, communication skills, and complaint handling – each employee holds a COPC (Customer Operations Performance Center) certification. All calls/chats are recorded and stored for 90 days for quality control purposes. Members can rate service quality after each interaction using a 1-5 star scale – the results are compiled and published monthly.

Detailed information:
- Website: https://fomofuzz.io/
- Phone number: 0942 365 17
- Email: sunwincenterhn@gmail.com
- Address: 78 Vu Ngoc Phan Street, Lang Ha Ward, Dong Da District, Hanoi, Vietnam
- Hashtags: #sunwin #sun_win #nohuSunwin #linkvaosunwin #taisunwin #gamesunwin